Who is this article relevant to?
This is for anyone who's looking to order or already owns a Rokoko Smartsuit Pro II.
Which product is this article relevant for?
Smartsuit Pro Smartsuit Pro II Smartgloves
We offer a 1-year warranty on all electronic components of the Smartsuit Pro II, including sensors, hub, and cables. Within the warranty period, Rokoko will cover the cost of shipping the Smartsuit for in-house repairs back and forth.
Please note that any removal, replacement, or tampering with electronic components without the advice or instruction of the Rokoko support team will void the warranty.
If you would like to extend your warranty for an additional 1 or 2 years, please send an email to support@rokoko.com to request it. Please note that it is only possible to extend the warranty when purchasing the hardware or within 30 days of delivery.