What warranty does the Smartsuit Pro come with?

We offer a 1-year warranty on all the electronic components of the Smartsuit Pro: sensors, hub, and cables. Within the warranty period, the cost of shipping the Smartsuit for in-house repairs back &forth will be covered by Rokoko. 

Please note: If any electronic components are removed, replaced, or tampered with without the advice or instruction of the Rokoko Support team, the warranty will be voided. 

Should you wish to buy 1 or 2 additional warranty years make sure to request it by emailing us at sales@rokoko.com.

Extending the warranty is only possible when purchasing the hardware.

Articles in this section

See more
Knowledge base