We offer a 1-year warranty on all the electronic components of the Smartsuit Pro: sensors, hub, and cables. Within the warranty period, the cost of shipping the Smartsuit for in-house repairs back &forth will be covered by Rokoko.
Please note: If any electronic components are removed, replaced, or tampered with without the advice or instruction of the Rokoko Support team, the warranty will be voided.
Should you wish to buy 1 or 2 additional warranty years make sure to request it by emailing us at sales@rokoko.com.
Extending the warranty is only possible when purchasing the hardware.
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