How do I exchange my Smartsuit Pro textile or Smartgloves for a different size?

Size Exchange Policy

If you have purchased a Smartsuit Pro or Smartgloves and found that you require a different size, you are welcome to return the item to us for a size swap, within the 30-day return period (counting from the delivery date), After this point, we will not be able to process a size exchange. 

Please be aware that the item must be received in good condition. If the item is damaged, or has wear and tear marks, additional costs might apply. 


Cost

The shipping costs related to the size exchange process will be at the customer's expense.

 


How do I arrange a size exchange?

Please email customersuccess@rokoko.com with your order number and the size that you require. We will be more than happy to assist in the process & provide you with the return labels. 

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