How to update Smartgloves/Smartsuit Pro to the latest firmware

In this article, you will find instructions on how to update your Smartgloves/Smartsuit Pro(version 1 or version 2 or Glove-Ready edition) to the latest firmware.

Note: Smartgloves need to be updated separately, directly to your computer and should NOT be connected to the Smartsuit Glove-Ready edition!

Smartgloves Update

Requirements

Instructions

  • Connect ONE SmartGlove(with the USB-C to A cable provided by us) to your computer and launch Studio.(Smartsuit Pro must be disconnected, too)
  • You will get a pop-up window for updating your Smartgloves. Select Update and Update Firmware as shown:

2022-03-04_13_51_02-NVIDIA_GeForce_Overlay_DT.png

2022-03-04_13_51_33-Rokoko_Studio.png

If you don't get the pop-up window, navigate to Device Manager, double click the Smartglove and click on Update Firmware. 

mceclip0.png  mceclip2.png

Finally, your Smartglove is up to date:

mceclip3.png

  • Disconnect this Smartglove, connect the other one and repeat the same procedure.

Smartsuit Pro Update

Requirements

  • Rokoko Studio
  • USB-C to A cable (provided by us)
  • Standalone Edition: USB power bank/battery(2A output) - Click here for a list of recommendations

           OR

  • Glove-Ready edition: USB power bank/battery(3A output) - Click here for a list of                recommendations

Instructions

  • Connect your Smartsuit to your computer via the USB-C to A cable, your battery via the USB-C cable that come out of the Hub and launch Studio.(battery doesn't need to be plugged if you have Smartsuit Pro version 1)
  • You will get a pop-up window for updating your Smartsuit. Select Update and Update Firmware as shown:

mceclip4.png

mceclip5.png

If you don't get the pop-up window, navigate to Device Manager, double click the Smartsuit and click on Update Firmware. 

mceclip0.png mceclip7.png

Finally, your Smartsuit is up to date:

mceclip8.png

 

 

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