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FAQ

General

  • Can I schedule a demo of the Smartsuit Pro II or Smartgloves?

Orders and Shipping

  • Which Smartsuit Pro II size is right for me?
  • Which Smartgloves size is right for me?
  • Do you ship globally? What are the associated costs?

Returns & Refunds

  • How do I exchange my Smartsuit Pro II textile or Smartgloves for a different size?
  • Can I return the Smartsuit Pro II or Smartgloves and get a refund?

Smartsuit Pro II

  • What warranty does the Smartsuit Pro II come with?
  • What is the Extra Smartsuit Pro II Textile?
  • Is it possible to directly connect the Smartsuit Pro II to a computer without using WiFi?

Smartgloves

  • What warranty do the Smartgloves come with?
  • Are the Smartgloves washable?
  • Do I need additional hardware to make the Smartgloves work?
  • Is it possible to directly connect the Smartgloves to a computer without using WiFi?
  • What is the technical accuracy of the Smartgloves?

Software

  • Can I use the Smartsuit Pro II or Smartgloves without Rokoko Studio?
  • Can I use my Rokoko Studio license for both the Smartsuit Pro II and the Smartgloves?
  • Do you offer facial motion capture?

rokoko.com

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