In this article:
You will find information relating to data storage in Rokoko and how this syncs between your computer and the cloud.
We've developed Rokoko Studio for the always-online, cloud-first world, where your always have access to the latest data across your teams. This means that your data is always synced and backed up to the cloud, so that you can access it from any machine in the world, at any time.
However, there are still times where you are without internet connection for a short or extended period of time, which we cater for with our offline mode. We recognise that customers may have concerns regarding data privacy and protection with cloud-based solutions. We'll try to elaborate on both of these aspects in this help article.
How does Cloud Syncing work?
Whenever you add, delete or modify content in Rokoko Studio - e.g. creating a scene, recording motion capture or cleaning it up - the data is stored locally on your computer. Our syncing framework then listens to changes to the local or online data, and starts syncing data within a couple of seconds - this can be seen in the cloud icon in our header, with a detailed list of all content being synced if you click it.
If you close Rokoko Studio or your computer before it has finished syncing, your data won't be lost, as it'll still be stored locally on your computer. However, you will not be able to access the content or the latest version of it on another computer, unless it's been synced to the cloud.
How does Offline Mode work?
In order to access Offline Mode in Rokoko Studio, you'll need to have first logged in to Studio on the device you want to go offline with. This naturally requires an internet connection.
Once Studio has loaded after logging you, you can go offline, both while the application is running and starting it up again. During this period, all your content and changes will continue to be stored locally, but nothing will be synced to the cloud and thus not available on other devices. Rokoko Studio will automatically start to sync the data again when you go back online.
Offline Mode does have some limitations. Depending on your Rokoko subscription plan, you can only remain offline for a certain amount of days (see our pricing plan for details). To renew your 'offline period', you will just need to go online with Rokoko Studio, ensure it has connected and synced, and then you can go back offline.
While you're offline, you should have access to the same features and functionality as usual, except anything that fundamentally requires you to be online to access it, such as the Motion Library. You will also only have access to scenes and scene data that you have previously synced/downloaded to your device. For example, if you have a scene that you created on another computer, it won't be synced and downloaded unless you open it first on this computer, and only at that point will it be accessible offline.
How is my cloud-stored data used and protected?
Rokoko Studio is using Amazon Web Services to store all the synced data and content, and is thus protected using Amazon's world-class cloud service infrastructure and security. We are currently using the US-East-1 (Virginia, USA) and EU-Central-1 (Frankfurt, Germany) servers for our data storage.
Your data and content will not be shared with any external parties and may only be anonymously utilized by Rokoko for data analysis in order to improve our products and services. In other words, you will never see your cloud-synced animations and motion capture be utilised by anyone else, even Rokoko. You can read more about this is our Data Privacy Policy.